Project Management Institute

A failure to communicate

The recent corporate scandals taught contemporary organizations one crucial lesson: To compete in today's world, everyone--from the boardroom to the shop floor--must act in ways and with intentions that are transparent. Only transparency can eliminate deception and create workplace environments built on trust, camaraderie, and collaboration. This article addresses a critical concern facing today's project managers: How can project managers effectively perform their responsibilities if their senior managers prohibit them from sharing critical project information with their project teams? In doing so, it identifies why high-ranking officials sometime act in ways that appear detrimental to work efforts and organizational objectives, ways that are important to consider in today's business world as more organizations expand their markets into non-Western-oriented cultures. It then suggests how project managers can gain a senior manager's buy-in for information transparency, noting the concerns, processes, and risk
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