Project Management Institute

Change Agent in Plain Sight

Need a Leader for Digital Transformation Initiatives? Look beyond IT Departments

Digital transformation fatigue is setting in. After years of backing tech overhaul initiatives that fail to realize some or all promised benefits, some organizations are losing their appetite for large-scale change. Many things can inhibit an organization's capacity to produce real digital change, of course. Cultural inflexibility prevents the adoption of new digital practices, and entrenched silos hinder the collaboration and agility necessary to address new challenges. But another problem is that digital transformation isn't viewed as a business change. When this is the case, an organization's leaders usually charge the CIO with delivering the intended benefits of technologies such as robotic process automation, artificial intelligence, blockchain and so forth. And that CIO has a high likelihood of failure.
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