A disaster-tested project culture initiative

This article discusses the project culture of the International Securities Exchange (ISE) and notes that a firm project culture helps to exert control over unknown situations; it constrasts the implementation of the culture with the experiences of ISE employees on the day of the 11 September terrorist attacks in New York City. Key to the establishment of a project culture are the development of an organization-wide methodology, training in the methodology, "living" the methodology through consistent terminology and actions, and allowing the infrastructure to evolve.ISE developed its methodology based on the PMBOK® Guide, PRINCE2, and organizational imperatives and also developed a center of excellence which inlcudes project progress and summary information, terminology and definitions, the ISE methodology, and presentations and templates.
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