Emotional connections

The discipline of managing projects is really the art and science of managing and motivating people. And the most successful professionals understand the dynamics of managing the most complex and uncertain of realms--human emotions. This article examines how emotional intelligence influences project performance. In doing so, it explains the significance of understanding the emotional state of each project team member, noting how this information can help project managers effectively communicate with their project teams as well as their other project stakeholders. It describes how emotional intelligence helps improve performance, listing the key skills often associated with high levels of emotional intelligence. It also defines the drivers and the barriers to developing emotional intelligence. It then outlines how project managers can develop their emotional intelligence. Accompanying this article are two sidebars: The first details four suggestions for improving emotional connections with project stakeholders
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