Keep Your Guard Up

Want to Keep an Enterprise System Project on Track? Don't Forget to Ask the Right Questions

Way back in 1970, David Crosby lamented in a song of the times about how, in a moment of weakness, he almost cut his hair. I can relate. Letting down my guard as COO almost led to regret. I recently was reviewing the deployment of an important new financial reporting system and almost approved launch without first asking important questions of the project manager -- questions about testing, change management, training and communications. Luckily, I caught myself and course-corrected.
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