Project Management Institute

Keep Your Guard Up

Want to Keep an Enterprise System Project on Track? Don't Forget to Ask the Right Questions

Way back in 1970, David Crosby lamented in a song of the times about how, in a moment of weakness, he almost cut his hair. I can relate. Letting down my guard as COO almost led to regret. I recently was reviewing the deployment of an important new financial reporting system and almost approved launch without first asking important questions of the project manager -- questions about testing, change management, training and communications. Luckily, I caught myself and course-corrected.
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