Human side of project management

Developing project managers for the '90s

In today's rapidly changing world, the demands put upon project managers are increasingly complex. In addition to being technically knowledgeable and competent, they need the ability to deal with people, the ability to gracefully navigate political waters, and the ability to communicate with senior management as well as with clients. The five essential communication skills essential for project managers are client contact, presentation and public speaking, conflict management, negotiation, and writing effectively. Constraints that companies face when offering project management training include a lack of time, the high cost, employees' unfamiliarity with intangible concepts, and their anxiety about change. Some manageable training options are described, including training in-house trainers, condensing training, and providing individual coaching.
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