Explaining Reverse Outcome Tight Control

A Case Study of Mindless/Mindful Governance

Article Governance, PM in Academia 1 June 2022

Project Management Journal

Chen, Wenxin | Huang Chua, Cecil eng | Young, Raymond | Xu, Xudong

How to cite this article:

Chen, W., Huang Chua, C. , Young, R., & Xu, X. (2022). Explaining Reverse Outcome Tight Control: A Case Study of Mindless/Mindful Governance. Project Management Journal, 53, 309–324. doi: https://doi.org/10.1177/87569728221091484
Using the lens of mindfulness, our case study of a construction project reveals why mindless enactment of controls leads to reverse outcome tight control—controllers replace project feedback with feedback from controls.
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