Project Management Institute

What factors are impacting IT's effectiveness?

IT projects are often seen as an impediment to business efficiency and have a tendency to come in late, over budget, and not up to business demands. Many organizations are ad hoc environments that use a code-and-fix approach instead of consistent project management practices. To address this problem, software has been developed and various solutions have been tried, but IT must be more involved in the business decision-making process. This article offers tips for improving IT processes and promotes the investment of resources, time, and dedication to a process improvement plan. The goal-setting process must have the commitment of top level management and should address both individual and organizational needs. Finally, a corporate culture must be nourished which is flexible and values the idea of continuous improvement.
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