Project Management Institute

On faith, fact, and interaction in projects

Managing projects involves managing complexity. And when project managers effectively control project complexity, they usually enable their teams to more effectively perform their project responsibilities. This article examines how project managers can navigate complex project situations, looking at the three types of project complexities--faith, fact, and interaction--that shape a project's pattern of complexity (PoC). In doing so, it reviews the field's literature on defining project complexity and describes the challenges involved in managing complexity and understanding a project's PoC. It also defines the three complexities and summarizes the ten characteristics of project complexity associated with these three complexities.
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