Flying High Tech
As IT Upgrades Take off at Airports, Project Leaders Juggle New Requirements and Risks
It's time for IT projects to fly. The need to keep passengers safe and on schedule is driving airports around the world to green-light high-tech upgrades or overhauls. And project leaders are juggling new requirements and new risks: Tech-savvy travelers expect smartphone apps that streamline check-in and baggage claim processes, and intensifying threats from terrorist groups are speeding implementation of sophisticated new security systems.