Project Management Institute

Winds of resistance

Despite the benefits that organizations can realize by implementing a change initiative, the individuals affected by such a change will often resist any disruption to their work habits. To mitigate the impact of this resistance, organizations are increasingly turning to project management as a method for effectively motivating personnel to embrace change. This article overviews four potential barriers that organizations commonly encounter when implementing change, barriers that all involve human behavior. In doing so, it describes how the author--based on his professional experience as a project manager--overcame these barriers. It also lists nine questions that can help project managers evaluate the timing of a change initiative, questions that can help them determine if the change initiative should move forward or should be put on hold.
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