Harnessing the power of collaborative learning
In today's competitive and swiftly changing cultural environment, businesses are driven to develop initiatives for growth and sustainability. One team-based approach to the implementation of quality initiatives is collaborative learning. This approach is applicable to any industry and can be tailored to meet the needs of any organization. The range of activities, business practices, tools and standards are established through a series of interviews and surveys. Measurable quality objectives are then defined for each initiative, and the processes are identified which will assure quality deliverables. Once the quality program infrastructure is developed, it needs to be sustained in a way that furthers ongoing process improvement.