Improving senior management's project IQ-- what's a project manager to do?
A common complaint among project managers is that executives fail to support their activities. This paper examines the top ten things project managers wished their bosses knew about supporting project managers, it is a list based on interviews with more than 400 project managers. This paper opens detailing this list before discussing a method for implementing these suggestions with the help of executives. In doing so, it defines this method in relation to such areas as responsibilities, communication, training the organization, cost/resource management, and establishing expectations. It concludes by warning against a cookie-cutter approach to implementing this method, advising that project managers need to carefully consider all environmental conditions when adapting this method to their own situation. This paper is a follow-up to the author's previously published work "Selling Project Management to a Reluctant Organization," a paper presented at PMI's 1997 symposium and featured below.