Risk management affecting IS/IT project success through communicative action
Project risk management is defined in the literature as being an instrumental action based on rational problem solving. Research indicates limited positive effects of an exclusive focus of instrumental action on success in IS/IT projects. The instrumental view on project risk management was extended through communicative action, which is the action of an individual actor to create common understanding of the situation and collaboration with other actors. This theoretical broadening was explored by interviewing project stakeholders about project success and risk management application. Risk management practices may influence the perception for the individual stakeholder within the situation by creating positive feelings, by creating acceptance of risks, and through establishing trust.