Project Management Institute

IT, Heal Thyself

New Analysis Systems Can Help Organizations Reduce Tech-Related Downtime

img

IT is the lifeblood of many businesses, meaning even a little bit of downtime carries a high cost. In fact, 98 percent of organizations report that a single hour of IT downtime costs at least US$100,000, according to a 2019 survey by Information Technology Intelligence Consulting. For more than one-third of respondents, an hour of downtime costs US$1 million or more.

To better detect—and prevent—possible downtime, more organizations are embracing “self-healing” or “self-driving” IT projects, which use artificial intelligence (AI) to analyze how IT systems typically function and pick up on pattern deviations before downtime occurs, the Wall Street Journal reports. Such projects are possible because of more advanced algorithms, increased computing power, and richer network and IT infrastructure data.

“While previous years have focused on individual algorithms doing things better than individuals, 2019 is about collections of algorithms starting to collaborate on complex tasks,” SAP innovation evangelist Timo Elliott told Forbes.

At Adobe, one example of AI in action is the system's ability to detect when an employee's network is close to crashing and proactively free up computing or storage capacity to avoid the crash. “We wanted to look at issues that we could automate and get the human element out,” Adobe CIO Cynthia Stoddard told the Wall Street Journal. For Hitachi Vantara, implementing AI-fueled sensors and real-time analytics across the company's data centers saved the company 38 percent in data center costs.

This material has been reproduced with the permission of the copyright owner. Unauthorized reproduction of this material is strictly prohibited. For permission to reproduce this material, please contact PMI.

Advertisement

Advertisement

Related Content

  • PMI White Papers

    The Impact of the COVID-19 Crisis on Project Business

    By Project Management Institute | Project Business Foundation This is a report on the results of a survey jointly conducted by PMI and the Project Business Foundation. The intention was to replace observations and opinions with reliable data. The mission was…

  • PM Network

    Árvores da vida

    By Hendershot, Steve Omundo precisa de mais árvores — e muitas — para conter os danos causados pelo desmatamento em massa. Só o Brasil está destruindo o equivalente a três campos de futebol por minuto na floresta…

  • PM Network

    Brincando com fogo

    By Jones, Tegan Com a costa inteira de um continente queimando, a situação de terra arrasada fez equipes em toda a Austrália entrar em velocidade de emergência para controlar os danos. Entre setembro de 2019 e…

  • PM Network

    Riscos crescentes

    By Nilsson, Ryan Desde que os humanos constroem cidades, eles migram para as costas por comida, facilidade de transporte e diversos benefícios ecológicos. Hoje, estima-se que mais de dois bilhões de pessoas morem a…

  • PM Network

    Árboles de la vida

    By Hendershot, Steve El mundo necesita más árboles, muchos más árboles, para mitigar el daño causado por la deforestación masiva. Brasil está destruyendo el equivalente a tres canchas de fútbol por minuto en la selva…

Advertisement