In the know
What differentiates the world's top corporations from their under-performing competitors? Industry leaders know how to collect, store, share and leverage their knowledge assets to accomplish organizational objectives. This article discusses how several top-level organizations are practicing knowledge management. In doing so, it looks at why knowledge management is important and how project managers can effectively practice this key management discipline. It describes the challenges--technological, security--in disseminating lessons learned. It then overviews the software solutions that many major global organizations are using to manage their knowledge assets, noting as well the two main barriers to using these software systems to categorize and share organizational knowledge.