Making innovation happen in a megaproject

London's crossrail suburban railway system

Pockets of project innovation, such as the novel solution used to redesign the Velodrome roof during the London 2012 Olympics, have been few. However, there have been few, if any, systematic efforts to manage innovation in a megaproject. This paper presents the initial findings of an ongoing three-year action research project between Crossrail and researchers at Imperial College London and University College London. Action research is well suited to a setting where an intervention is required to diagnose and solve an organizational problem and produce scientific findings (Miles & Huberman, 1994; Van de Ven, 2007). Our engagement with Crossrail aimed to formulate and implement a four-staged innovation strategy to improve the performance and outcomes of the project. Our intervention addressed the final two stages, what we call the engaging window and the leveraging window, when we assisted in the development and implementation of an innovation strategy.
member content locked

Become a PMI member to gain access

or Join

Advertisement

Advertisement

Related Content

  • PM Network

    Real Advantage member content open

    Artificial intelligence (AI) provides the opportunity to streamline and improve project work, according to PMI's latest Pulse of the Profession® research. Here's how top organizations and project…

  • Pulse of the Profession

    AI @ work member content open

    Our Pulse of the Profession® research reveals that artificial intelligence is already helping project leaders streamline -- and improve -- project work.

  • PM Network

    China's Net Gain member content open

    The 5G revolution has come to China, where the government views the technology as an essential way to boost its economy. From 2015 to 2018, China sponsored projects to build roughly 350,000 cell…

  • PM Network

    Innovative Outliers member content open

    By Parsi, Novid Static strategies don't last forever. Earlier this year, Uber expanded its strategy from ride-sharing to autonomous bikes and scooters. Beauty subscription service Birchbox developed and rolled out…

  • Pulse of the Profession

    AI Innovators member content open

    According to Pulse of the Profession® data, the impact of artificial intelligence is increasing—and it's changing how how projects are managed.

Advertisement