Project Management Institute

Managing client/server and open systems projects

a 10-year study of 62 mission-critical projects

A study was conducted in order to generate quantitatively valid information regarding the project attributes of successful Open Systems projects. Open systems is the new technology that includes Client/Server, Unix, local area network (LAN), and downsizing projects. A literature search revealed only a handful substantive articles on Open Systems in project management. A questionnaire was developed regarding 69 project attributes from 47 separate projects. Of these 69 attributes, 16 were identified as the most prevalent in successful projects outcomes and became the focus of this study. Analysis showed that despite media attention and emphasis on the ease of use of technology, it is actually the processes involved in implementing Open Systems in project management that contribute the most to its success. These attributes have shown that proper processes are more important than the technology that is being used.
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