Managing a reengineering initiative

Reengineering has enjoyed a recent vogue, but an important distinction is to be made between true reengineering and streamlining. This article discusses the difference between the two from the standpoints of key project management dimensions and complexity and explores the managerial implications. Some of the differences separating true reengineering projects from streamlining projects are differences in the planning scope, time and cost; the degree of organizational commitment required and the management of expectations. Uncertainty is higher for true reengineering projects, and their broad organizational impact is greater. Once the project manager has decided whether a project is a reengineering project or a streamlining project, appropriate tools and techniques can be applied for successful implementation.
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