Measuring performance of knowledge-intensive workgroups through social networks

In this article, we examine the effect of social network position, structure, and ties on the performance of knowledge-intensive workers in dispersed occupational communities. Using structural holes and strength-of-tie theory, we develop a theoretical framework and a valid and reliable survey instrument. Second, we apply network and structural holes measures for understanding its association with performance. Empirical results suggest that degree centrality in a knowledge workers’ professional network positively influences performance use, whereas a highly constrained professional network is detrimental to performance. The findings show that social network structure and position are important factors to consider for individual performance.
member content locked

Log in or join PMI to gain access

or Join

Advertisement

Advertisement

Related Content

  • PM Network

    Crane Correction member content locked

    By Waity, C. J. Cranes are due for an upgrade. Major accidents, which have grabbed international headlines, are placing more pressure on companies to pursue projects to develop smarter and safer cranes. After all,…

  • PM Network

    House Party member content locked

    By Ali, Ambreen The race is on. As the demand for online purchases and fast delivery increases, retailers are clamoring to build new warehouses, leading to a boom in construction. And, to stay ahead of the pack,…

  • PM Network

    Bring on the Bots member content locked

    By Patra, Priya My new best friend in project management is a robot. Ever since I started using software programs last year to automate repetitive work, I have more time to focus on analysis, forecasting and…

  • PM Network

    Wanted: Data member content locked

    Good data is the lifeblood of a successful artificial intelligence (AI) project. But collecting and parsing quality data can be time-consuming and costly. That leaves many AI teams facing a…

  • PM Network

    Privacy Patrol member content locked

    Smart cities run on data—using everything from parking meter fees to electricity usage to drive greater efficiency and safety. But data from people can also be highly profitable, leaving some groups…

Advertisement

Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.