Navigating Friction

What Makes Change Stick?

Think about the project failures that have happened in the past 12 months. Now think about why they happened. When that question was put to senior project leaders in a survey for PMI's 2018 Pulse of the Profession® report, 28 percent cited poor change management as a primary cause of failure. It's a cliché for a reason: Change can be hard. But it doesn't have to be. Three project professionals plumb their experiences to share lessons learned and good practices when managing change.
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