A new worldview

using electronic meetings to reach consensus

This article reports on the use of electronic meetings by Citibank, N.A. in an initiative taken by the Bank's Global Relationship Bank Operations and Technology (GRBO&T) office to develop a consistent and global project management approach for their operations in over 90 countries. The electronic meetings brought together over twenty project managers for three days of meetings and utilized a meeting protocol designed to facilitate group decision-making based on a modified Joint Application Design (JAD) approach. VisionWare software allowed meeting participants to vote on issues, record anonymous comments, and eventually work through over one hundred points of contention to reach consensus on a standard project management methodology. The article includes tips for successful electronic meetings and the lessons learned from this ambitious project.
registered user content locked

Log in or join PMI to gain access

or Account Registration

Advertisement

Advertisement

Related Content

  • PM Network

    Outside the Box member content locked

    Cardboard boxes have been largely unchanged since the 1800s: useful, bland cubes intended to fulfill a company's delivery logistics and destined for a loading dock or stockroom. But the recent…

  • PM Network

    Road to the Sky member content locked

    By Parsi, Novid Flying cars have been promised. And promised again. But with more than a dozen flying-car projects in the works, the long-dreamt-about fantasy might truly -- finally -- be turning into a reality

  • PM Network

    Rebuilding Confidence member content locked

    By Fister Gale, Sarah Time is running out to reshape and right-size infrastructure for a growing world. Countries need to invest as much as US$97 trillion in energy, telecom, transportation and water infrastructure…

  • PM Network

    Open Office member content locked

    How does a city short on office space and housing still fight to attract high-tech companies and position itself as a hub of the future? For Copenhagen, Denmark, the answer is building nine…

  • PM Network

    Change the Channel member content locked

    By Mustafa, Abid More companies are launching digital channels to capture value in their market. Mobile apps, chatbots and online portals are just a few types of channels their teams create to entice customers to do…

Advertisement

Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.