Risks worth taking
In today's world, organizations must innovate to evolve, gain competitive advantages, attract new clients, and deliver products and services tailored to meet a customer's unique requirements. This article features the head of technology at MRM London--a UK-based direct communications agency--discussing how his company relies on project management to develop innovative technology and deliver results that meet client expectations. In doing so, it describes the agency's approach to managing its projects via a project management office (PMO). It also identifies the key element in its approach to managing and implementing projects. It then overviews how the author's five years of experience as the agency's head of project management provided him with the skills he needed to perform his current role.