People prowess

Successfully realizing projects demands more than expert technical knowledge: Project managers must also possess--and continuously hone--the people skills needed to build and lead their project teams. This article--written in a question-and-answer format--features four executives discussing how project managers can effectively guide their teams towards working cohesively and explaining the team-building issues project managers must face to improve work relationships. In doing so, it examines such topics as the elements of project failure, the challenges of team-building, the tactics for shaping team-member roles, and the methods for encouraging teams to deliver measurable results and to handle inter-team conflicts. Accompanying this article are two sidebars: The first details the benefits of PMI's Certified Associate in Project Management (CAPM(r)) credential; the second describes the tactics one project manager used to build his project team, an effort that involved resolving a conflict with a team member wi
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