A people person

The experienced and successful project manager knows that delivering a project that meets its objectives involves a great deal more than the masterly application of technical skills: Such results are achieved by using those techniques that enable project managers to subtly manage and lead their project team. This article discusses the people skills that project managers need to succeed. Written in a question-and-answer format, and featuring two esteemed project professionals (Francois Chiocchio, an associate professor at the University of Montreal, Canada; Neville Turbit, the principal of Project Perfect Pty Ltd, Sydney Australia), this article examines several people-skills-related concerns: the significance of possessing and practicing people skills, the process of teaching people skills, an organization's responsibility in offering their project managers opportunities to acquire people-skills, and the disadvantages of lacking people skills. It also looks at the various people skills that executi
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