Positive response

Performance feedback--both the positive and the negative--is a vital element in helping project managers and project team members understand their achievements and identify their shortcomings. This article discusses an approach to delivering feedback. In doing so, it identifies techniques that can help project leaders address difficult issues and recognize important contributions. It explains why continuous feedback can help a project team stayed focused and motivated. It also describes the significance of delivering honest feedback--even when the feedback given is negative. It recommends techniques for delivering feedback. Accompanying this article are two sidebars: The first lists three approaches to providing feedback; the second recommends an approach to managing employees under the age of 30.
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