Project team performance

a study of electronic task and coordination communication

Many researchers have noted that those project teams which communicate often will usually perform better. But practitioners often lack a comprehensive understanding of how they can ensure that their project teams communicate effectively. This article examines how self-directed project teams can use collective asynchronous electronic communication tools--such as e-mail and team discussion boards--to effectively communicate among themselves and efficiently share information about project tasks and team coordination. In doing so, it reviews the literature on using technology to communicate effectively; it identifies the four complexities involved in communicating information about project tasks to team members. It describes the challenges and the advantages of relying on electronic communication tools. It then outlines a study--involving 134 college students working in one of 34 teams to create psychological assessments--that uses time-series analysis to track how each project team's performance was affected by how well and how often they used electronic tools to communicate--throughout the project's life cycle--information about project tasks and team coordination. It describes the study's methodology, purpose, and measures of performance; it analyzes its results, showing the key differences between low-performing and high-performing teams. It also explains why this study's findings are relevant to project professionals.
member content locked
PMI member benefit.

or Join

Advertisement

Advertisement

Related Content

  • PM Network

    Proactive Hindsight member content locked

    By Parsi, Novid Here are four ways project professionals can prepare for project closure, long before the end arrives: Seek feedback sooner than later; Show appreciation for candid insights; Be discerning about…

  • PM Network

    Team Rework member content locked

    By Bryant, James The performance of the core project team might be the most critical success element of a project. It's also one of the most overlooked. Although competency gaps or disengagement among a team will…

  • PM Network

    Aim to Wander member content locked

    By Ali, Ambreen A beachside house in Bali, Indonesia. A smoky cafe in Belgrade, Serbia. A tapas bar in Valencia, Spain. These all have served as remote workplaces for Bryant Burnheimer, a software project manager…

  • PM Network

    External Influence registered user content locked

    PM Network asks the project management community: How do you ensure outside talent quickly aligns to the project's strategic objectives?

  • PM Network

    Gather Round registered user content locked

    By Smits, Karen The power of storytelling is timeless. It's one of the most effective and influential communication techniques. Whether you call them plans, scripts, models or narratives, stories explain how things…

Advertisement

Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.