Project team performance

a study of electronic task and coordination communication

Many researchers have noted that those project teams which communicate often will usually perform better. But practitioners often lack a comprehensive understanding of how they can ensure that their project teams communicate effectively. This article examines how self-directed project teams can use collective asynchronous electronic communication tools--such as e-mail and team discussion boards--to effectively communicate among themselves and efficiently share information about project tasks and team coordination. In doing so, it reviews the literature on using technology to communicate effectively; it identifies the four complexities involved in communicating information about project tasks to team members. It describes the challenges and the advantages of relying on electronic communication tools. It then outlines a study--involving 134 college students working in one of 34 teams to create psychological assessments--that uses time-series analysis to track how each project team's performance was affected by how well and how often they used electronic tools to communicate--throughout the project's life cycle--information about project tasks and team coordination. It describes the study's methodology, purpose, and measures of performance; it analyzes its results, showing the key differences between low-performing and high-performing teams. It also explains why this study's findings are relevant to project professionals.
member content locked

Log in or join PMI to gain access

or Join

Advertisement

Advertisement

Related Content

Advertisement

Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.