In the dark

Upper management must contend with competition, globalization, and virtualization, as well as economic instability. As a result, some executives are not aware of what is happening with their project teams. This article explores the governance decisions an executive needs to make about a project. In doing so, it provides executives with steps that they should follow to create the environment their teams need. Upper management should not get involved in micromanagement. To keep communication channels open, executives must send the message that they want to remain informed. Project managers need to create defined parameters and provide dashboard views for executives. Accompanying this article are two sidebars: The first provides tips for effective communication with upper management; and the second looks at the use of reports. A tip on the use of wikis is also included.
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