Project Management Institute

Mutual caring--resolving habituation through awareness

supporting meaningful learning from projects

This study used grounded theory methodology and developed an emergent theory of "mutual caring." The main concern was "habituation" to ineffective lessons learned sharing practices. Habituation is resolved through mutual caring, a socially and psychologically adaptive process. Mutual caring involves comfortable conversations, engaging/sharing, and developing self-confidence, resulting in an enhanced wisdom pool. This paper extends the emphasis on tangible knowledge-sharing mechanism. Mutual caring could lead to better outcomes, such as more accessible and usable knowledge, a project management wisdom pool, and criteria for improved dyadic relationships to enhance project learning.
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