Mutual Monitoring of Resources in an Enterprise Systems Program

During the implementation of IT programs, competition among project managers for the scarce resources required for the completion of individual projects is a common phenomenon. To avoid such self-interested resource competition among individual project managers, according to agency theory, resource monitoring among project managers can serve as an effective management mechanism for effective resource conflict resolution within a program. Furthermore, team cognition theory suggests that an understanding of goals for each project among project managers can also serve as a solid foundation for effective resource monitoring. Social interdependence theory also suggests that positive goal interdependence among projects within a program can motivate project managers to engage in cooperative interactions, allowing them to accomplish individual project goals as well as the overall program's goals. Based on a survey of 146 enterprise system implementation programs, the results of this study confirm that mutual resourcemonitoring among project managers is positively associated with final program implementation efficiency. Goal understanding among project managers, as well as goal interdependence, is positively associated with the effectiveness of resource monitoring among project managers within the implementation program.
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