The road to recovery
Missed deadlines and escalating costs are part of the reality of implementing projects. In such situations, experienced project managers know that failure is not inevitable and recovery is still possible. This article outlines a seven-step process that the author has successfully used to recover large and complex IT and other business projects that were at risk of failing to meet milestones. In doing so, it identifies the critical questions that project managers must address when leading recovery efforts. It also describes the key activities they must perform--and the performance issues they must examine--when working to turn around at-risk projects.