the world's first hotel staffed by machines is open for business
The Henn-na Hotel in Nagasaki, Japan claims to be the pinnacle in efficient lodging. Almost everything, from check-in to baggage transport, is done without the help of humans. Staff at the hotel—which translates literally to “Strange Hotel”—are robots.
A Japanese-speaking humanoid and English-speaking dinosaur robot staff the reception desk at the hotel. Other high-tech features include facial-recognition technology instead of room keys and radiation panels that use body heat to adjust room temperature. (Human staff members are available to assist in emergencies.)
Robots handle luggage storage and staff the front desk, below.
The project's benefits go beyond novelty value. Huis Ten Bosch Co., the company behind the hotel and nearby theme park, said a robotic staff will reduce labor costs by about 70 percent. Rooms start at about US$200 a night. A second stage of the project, slated for completion this year, will double the number of rooms. —Kelsey O'Connor
PM NETWORK JUNE 2016 WWW.PMI.ORG
JUNE 2016 PM NETWORK