Mission control

This article features a profile of MD Robotics, an Ontario, Canada-based aerospace company commissioned by the Canadian Space Agency (CSA) to manufacture an International Space Station component called the special-purpose dexterous manipulator (SPDM). MD Robotics decided to reinvent themselves as a company, using the SMPD unique new one-off design project to implement change management throughout the organization. The project staff and management transferred to a single floor of the building to encourage free communication and problem-solving, and a 'no surprises' policy was instituted. Peer review processes like the systems engineering technical review (SETR) facilitated the timely resolution of issues, and enabled quick management buy-in. The SPDM statement of work (SOW) detailed milestones and deliverables, and was integrated by a schedule that tied customer payment to milestones. The critical path was continuously 'worked,' and innovative risk management techniques led to concurrent engineering, and partn
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