Skills development

Hampshire, England

Only when individuals develop their competencies in reading, writing, and arithmetic can they excel both personally and professionally. This article discusses how United Kingdom-based services company Serco had been helping its employees--and the individuals living and working in the communities it serves--obtain the skills (including, often, basic literacy) they need to perform their jobs, doing so through Serco's Skills for You program, an effort which extends the UK government's Skills for Life initiative. It explains the challenges in developing competencies programs to help a diverse array of individuals acquire the skills they need to excel.
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