Training the troops

Organizations that invest in personnel training opportunities are usually more likely to see their productivity improve, market position strengthen, and profits increase. This article examines how organizations are achieving these goals by helping their employees develop new skills. It describes the role that a project management office (PMO) plays in training employees and explains an approach that organizations can use when developing employee training programs, an approach that involves establishing a monitoring system to document short-term adjustments and long-term improvements. It also discusses the significance of creating programs that provide employees with the type of appropriate, comprehensive, and hands-on training they need to develop the project management capabilities--and learn the best practices--that will help them perform better. It then details a process for developing program content and an approach for training employees of differing professional rank and experience and for creating an i
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