Game on

To view video games as possessing only entertainment value is short-sighted and without merit. Today's massively multiplayer online role-playing games (MMORPGs) impart social and innovative learning techniques for individuals and groups on a global scale--and to project management's benefit. This article discusses how MMORPGs bring project management lessons to life. In doing so, it examines how MMORPGs teach players emotional intelligence (EI) competencies, such as self-confidence, empathy, trustworthiness and communication. It then uses the "World of Warcraft" (WoW) collaborative wiki as an example to show the benefits for project professionals. The article examines the parallel between WoW, project management teams and EI: the need for collaborative engagement. It concludes by looking at communication, one of the most important EI competencies, and shows how communication plays a role in WoW and project planning.
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