The virtual handshake

Virtual collaboration technology has continued to advance in recent years, enabling companies with dispersed project teams or outside partners to work together irrespective of time or geography. This article overviews the state of collaboration technology, looks at several companies that are using it, and offers guidelines for evaluating different solutions. Virtual collaboration solutions might include such components as virtual conferencing, calendar and document sharing, and chat and instant messaging. Although collaboration technology has the potential to improve communication, boost performance, and integrate workflow, companies have been slow to embrace it because it requires a significant change in company culture and a clarification of business processes. Companies considering virtual collaboration solutions need to look at several important issues, such as security, the willingness of employees and partners to utilize the system, the compatibility of IT architectures, and the friendliness of the inte
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