What did you say?

When managing multi-cultured project teams, project managers must establish a common process for communicating and interacting to ensure that key information is conveyed and reported in a way that considers the interests of all involved. This article examines how project managers can help multi-cultured project teams effectively communicate. In doing so, it identifies some of the project concerns and the communication problems--because of different cultural norms--that can emerge among project teams comprised of individuals from different cultural environments. It also explains the significance of selecting a single language for the project; it describes possible solutions to the challenges that emerge when using one language on projects where the project team members speak a native language other than the one selected. It then overviews the importance of communicating face-to-face as opposed to relying on such methods as e-mail. Accompanying this article is a sidebar describing how one Brazilian company ensu
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