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Conference Paper Program Management, Quality Management, Complexity 14 July 2010

I can't get no--satisfaction

By Maylor, Harvey | Geraldi, Joana G. | Johnson, Mark Achieving customer satisfaction through the active management of quality is a perennial challenge for program and project managers in many contexts. Indeed, we begin with a practitioner problem…
Conference Paper Program Management, Complexity 19 July 2006

Mechanisms for inter-project integration--empirical analysis in program context

By Dietrich, Perttu H. Only recently has the field shifted its view of project management from that of a functional operation for organizing tasks to that of a strategic process for implementing organizational changes,…

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