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  • Article Quality Management, Stakeholder Engagement, Information Technology 1 October 2016

    Project Management Journal

    Closing the Stakeholder Expectation Gap member content locked

    By Basten, Dirk | Stavrou, Georgios | Pankratz, Oleg Whereas expectations concerning both process and product are essential for information system development (ISD) project success, research has focused on end-user expectations toward the product.…

  • Article Quality Management, Stakeholder Engagement, Information Technology December 2012

    PM Network

    The human element member content open

    By Fister Gale, Sarah The debate over healthcare in the United States sparked heated exchanges in the nation's presidential elections in November 2012. While the candidates disagreed ideologically, the issue was rooted…

  • Article Decision Making, Stakeholder Engagement, Information Technology September 2011

    PM Network

    Mind the gap member content open

    By Limond, Bill Government projects tend to have a lot of stakeholders--all with their own opinions. These differing opinions don't have to be a bad thing. This article features the CIO for the city of London,…

  • Article Communications Management, Stakeholder Engagement, Information Technology March 2010

    PM Network

    Good advice member content open

    Many of the issues that notoriously cause information technology (IT) projects to fail involve the nature of the relationship between project teams and project stakeholders. This article examines…

  • Article Stakeholder Engagement, Information Technology 1 August 2008

    Project Management Journal

    An investigation into successfully managing and sustaining the project sponsor-project manager relationship using soft systems methodology member content locked

    By Sewchurran, Kosheek | Barron, Michelle Although project managers and project sponsors are both project leaders, these two groups of professionals often hold different perspectives which may detrimentally affect their capacity to…

  • Article Stakeholder Engagement, Information Technology December 2006

    Project Management Journal

    A roadmap for IT project implementation member content locked

    By Legris, Paul | Collerette, Pierre The high rate of failure that is common among information technology projects has prompted numerous project management researchers to develop and propose models that may help practitioners more…

  • Article Quality Management, Stakeholder Engagement, Information Technology 1 March 2002

    Project Management Journal

    The importance of building a foundation for user involvement in information system projects member content locked

    By Jiang, James J | Chen, Edward | Klein, Gary User involvement in the process of developing information systems has long been known to be a critical component of eventual success. This study examines the importance of building an acceptable…

  • Article Complexity, Stakeholder Engagement, Information Technology May 1996

    PM Network

    Approving systems projects member content open

    By Bailey, Rodney Information technology projects are complex and have a reputation for cost runaways. This article discusses the common processes, tools, and disciplines which increase the potential for project…

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