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  • Article Quality Management, Stakeholder Engagement, Project Integration Management 1 October 2018

    Project Management Journal

    Reconciling the Views of Project Success member content locked

    By Davis, Kate This article presents a model encompassing all the important critical attributes needed to measure project success across stakeholder groups

  • Article Quality Management, Risk Management, Strategy, Stakeholder Engagement 1 August 2017

    Project Management Journal

    Customer Participation And Project Performance member content locked

    By Yu, Ming-Chuan This article proposes a theoretical model to understanding how and why customer participation can promote project performance. The research model was empirically examined by collecting data from 245…

  • Article Quality Management, Innovation, Complexity, Stakeholder Engagement, Technical Skills, Construction 1 May 2017

    PM Network

    Spread the Word member content open

    By Howlett, Sarah Protzman Few places in Australia draw more visitors than the country's second largest city, Melbourne. But leaders of the greater Melbourne region weren't about to take that popularity for granted. That's…

  • Article Quality Management, Risk Management, Benefits Realization, Stakeholder Engagement 1 April 2017

    PM Network

    Extra Effort member content open

    By Hussain, Waqar Waqar Hussain, PMP, provides three approaches to take to complete projects delayed or complicated by client-side problems: Improve clients' capabilities; Engage during delays; and Pick up the…

  • Article Quality Management, Leadership, Stakeholder Engagement, Government 1 March 2017

    PM Network

    Spotlight on Peru member content open

    By Elton, Catherine Peru is forging a different path forward. As one of the world's largest mineral exporters, the South American country's economy has long been at the mercy of volatile metal prices. High values…

  • Article Quality Management, Communications Management, Stakeholder Engagement 1 March 2017

    PM Network

    Delivering the Wow Factor member content open

    By Simonsen, Amber Your most recent project came in on time, on budget and within scope—and stakeholders were satisfied. But something still seemed missing—you have a gnawing notion that your project checked a box…

  • Article Quality Management, Stakeholder Engagement 1 January 2017

    PM Network

    Eyesore No More member content open

    By Howlett, Sarah Protzman Fix a big mistake. That's what Parisians hoped a project team would accomplish by executing a seven-year, €1 billion project to redevelop and modernize what was once the site of a beloved open-air…

  • Article Quality Management, Change Management, Communications Management, Strategy, Stakeholder Engagement 1 January 2017

    PM Network

    Keep Your Guard Up member content open

    By Robinson, Andrew Way back in 1970, David Crosby lamented in a song of the times about how, in a moment of weakness, he almost cut his hair. I can relate. Letting down my guard as COO almost led to regret. I recently…

  • Article Quality Management, Stakeholder Engagement, Information Technology 1 October 2016

    Project Management Journal

    Closing the Stakeholder Expectation Gap member content locked

    By Basten, Dirk | Stavrou, Georgios | Pankratz, Oleg Whereas expectations concerning both process and product are essential for information system development (ISD) project success, research has focused on end-user expectations toward the product.…

  • Article PMO, Stakeholder Engagement, Quality Management 1 May 2016

    PM Network

    Under review member content open

    By Mustafa, Abid Project managers compile Lessons Learned after every project to understand what went right and what went wrong. We should do the same thing to assess PMOs' performance. Often, PMOs are eager to help…

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