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  • Article Teams, Leadership, Stakeholder Engagement February 1997

    PM Network

    How to be a good mentor member content open

    By Knutson, Joan Continuing our series on the consultative role of a project manager, we explore how a project manager can best “mentor” team members. In order to be a successful mentor, the project manager must…

  • Article Teams, Stakeholder Engagement 1 July 2002

    PM Network

    Facilitation--the core competency needed in conflict resolution member content open

    By Knutson, Joan Facilitation is key to conflict resolution; steps in facilitation include setting the ground rules, addressing tasks and process issues, addressing social and political issues, and closing. This…

  • Article PMO, Teams, Stakeholder Engagement August 2012

    PM Network

    Positive reinforcement member content open

    By Kretschmer, David | Garg, Saurabh | Rosenfeld, Gary | Gikovski, Emiliyan There are negative stakeholders in every project, and it's a project manager's responsibility to take negative stakeholders into account and neutralize their influence on the project affairs. This…

  • Article Teams, Stakeholder Engagement 1 April 2005

    PM Network

    Turn liabilities into assets member content open

    By Pappas, Lorna Project sponsors play several key roles in realizing projects. In addition to generating executive support for projects and providing teams with the resources they require to realize projects, they…

  • Article Teams, Stakeholder Engagement October 2000

    PM Network

    The sadistic facilitator member content open

    By Martin, Paula Kay | Tate, Karen By presenting extreme negative examples, this brief article notes ways to generate participation and project buy-in in meetings.

  • Article Teams, Communications Management, Stakeholder Engagement May 2001

    PM Network

    The U-shaped customer satisfaction effect member content open

    By Rizzo, Michael A. The 'U effect' is a natural phenomenon that describes the way customer satisfaction is usually high at the beginning of a program, falls off during the requirements and design phase, and then…

  • Article Teams, Leadership, Stakeholder Engagement May 1997

    PM Network

    The fourth constraint: relationships member content open

    By Volckmann, Russ Relationships affect time, cost, and quality; any trade-off on the quality of relationships will eventually surface elsewhere in the project. Isn’t it time we gave this critical factor its due in…

  • Article Change Management, Teams, Organizational Culture, Stakeholder Engagement, Manufacturing March 1999

    PM Network

    Project culture in China member content open

    By Dittman, J. Paul The Whirlpool Corporation installed an MRP (Manufacturing/Materials Requirements Planning) process/system in a large factory in China. This article reports on how this large project was handled, and…

  • Article Teams, Leadership, Stakeholder Engagement, Agile 1 August 2015

    PM Network

    Managing up member content open

    Practitioners share their insights on successfully engaging project sponsors, from tips on gaining their trust and confidence to working with these execs in an agile environment.

  • Article Risk Management, Teams, Stakeholder Engagement September 2012

    PM Network

    Negating negativity member content open

    By Whitmeyer, David Outward negativity on projects can create speed bumps toward successful project completion and can cause project failure, which is a risk no project manager can afford to take. This article…

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