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  • PM Network

    Fintech Reckoning member content open

    By Fister Gale, Sarah, Fintech adoption rates among consumers have nearly doubled every two years since 2015—and the pace only accelerated during the pandemic.

  • PM Network

    Branching Out member content open

    Banks are launching tech-centric projects to transform the brick-and-mortar experience for customers in the digital age—and not a moment too soon. In the United States, branch closures reached an…

  • PM Network

    M-Pesa member content open

    In Kenya, financial institutions were scarce and the population largely unbanked in the early 2000s. So people began using the prepaid airtime minutes on their mobile phones as a form of currency:…

  • PM Network

    Face Race member content open

    While daily use of facial recognition in much of the world is largely limited to unlocking iPhones, Chinese companies have already put the technology to widespread use as a method of payment. From…

  • PM Network

    Pocket Change member content open

    By Fister Gale, Sarah Cash is no longer king. With smartphones everywhere, consumers' increasing comfort with mobile wallets has caused digital payments to soar for virtually every kind of financial transaction and on…

  • PM Network

    Financial Frenemies member content open

    By Parsi, Novid Established financial services organizations are launching fintech innovation projects—and deciding to work directly with competitors.

  • PM Network

    Cash Out member content open

    By Greengard, Samuel Money doesn't just vanish. And yet, in November, India's 1.3 billion people saw 86 percent of the country's cash go out of circulation overnight after the government eliminated existing 500- and 1…

  • PM Network

    Banking on mobile member content open

    By Fister Gale, Sarah The mobile revolution is reshaping the world of consumer finance from the bottom up. "Mobile is where it is at for banking today," says Tom Roberts, digital lead for banking at PMI Global Executive…

  • PM Network

    Automatic value member content open

    By Schubert, Marcin J. Organizations such as Bank Zachodni WBK (Warsaw, Poland) are automating IT processes so they can better focus on customer needs. These projects aren't easy, but they offer valuable lessons to others…

  • PM Network

    Banking on digitization member content open

    By Fister Gale, Sarah Retail banks in the U.S. and Europe face some challenges in the course of digitization. Legacy system upgrades are expensive, multiyear projects, and brick-and-mortar institutions must compete with…

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