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Project Management Journal
Developing soft skills to manage user expectations in IT projects
This research explores information technology (IT) project managers’ reuse of knowledge associated with soft skills when managing user expectations. Through interviews with IT project managers,…
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Project Management Journal
Modeling the knowledge perspective of IT projects
Information technology (IT) projects are notorious for failing to meet budget, scope, and schedule targets. But many researchers are now developing new criteria for determining success, criteria…
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Project Management Journal
Managing knowledge and learning in IT projects
Projects usually result in much more than specific outcomes. Projects also generate a broad range lessons learned that organizations can exploit to more effectively create, integrate, and transfer…
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Project Management Journal
Understanding project failure
Failure is a common outcome of complex projects. To understand project failure and learn from such mistakes to improve future performance, many organizations institute lessons-learned sessions…
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Project Management Journal
Information management strategies for project management
Each time information is exchanged, accessed, or manipulated, project time is expended and project resources are consumed. Inasmuch as the project management process is both information intensive…
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