Library

Conference Paper Strategy, Portfolio Management, Decision Making, Quality Management, Governance 13 October 2009

How strategic portfolio management can transform a global organization

By Britt, Beth Implementing a new governance structure requires large-scale change. This paper examines a three-year studying looking at how Microsoft's Customer Service and Support (CSS) adopted a governance…

Article Quality Management, Decision Making, Strategy January 2004

PM Network

Made to measure

By Fairweather, Virginia Cross-cultural differences within an organization can make it difficult for everyone to share the same vision and strategic goals. This article offers brief glimpses of several companies where the…