With 28 years of experience, Tracy Grimes, (PMP)®, has extensive manufacturing project experience and has managed complex, multinational projects. Her career began in software development, where she quickly discovered a passion for quality and project management. This evolved into positions including software quality manager and group PMO leader across multiple industries. A senior program management consultant at NTT Data Services, she contributes to their patented PM3 Methodology, guides the Project Management Community of Practice, and enjoys mentoring. A member of the PMI Great Lakes Chapter, Ms. Grimes holds a bachelor’s degree in computer science from University of New Hampshire.