Interface Management in the Built Environment

Interface Management (IM) is the management of communications, relationships, and deliverables among two or more interface stakeholders. Research conducted by the Construction Industry Institute (CII) indicates that IM implementation increases stakeholder alignment, facilitates communication across the project, improves real-time visibility and oversight, and proactively mitigates risk. The topic covers the importance of IM applied to Built Environment projects, highlighting the importance of a controlled environment to manage communication among vendors in large and megaprojects.

Estimated time to complete the course: 90 minutes