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In the New Work Ecosystem, citizen developers are becoming instrumental to organizations. But who exactly is the citizen developer? And what is their role within an organization? We spoke with PMI executives and individuals currently fulfilling this role to take a look at who the citizen developer is, the drivers behind this role, and the capabilities required to fulfill this role.

To gain an understanding of how one can be successful with citizen development, we spoke with PMI executives and individuals who have deployed citizen developer at their organizations to share actionable, service-driven tips on how leaders can deploy citizen developer at their organizations to stay ahead of this trend.

Sunil Prashara and Sovan Shatpathy, SVP and Chief Technology Officer at Navy Federal Credit Union, discuss his experience in implementing citizen development across various industries and the potential of citizen development moving forward.