Asking Powerful Questions | .5 PDUs

Not all questions are created equal. While some clarify details or push an agenda, others push others to think creatively. Powerful questions spark deeper thinking, prompting others to explore their own perspectives.

After completing this lesson, participants will be able to:

• Describe what makes a question powerful
• Use powerful questions to have more meaningful and productive conversations

Active Listening | .5 PDUs

Great leaders are active listeners. By mastering skills like clarifying and paraphrasing, they build trust and strong working relationships through genuine understanding. Active listening is not an optional component of leadership; It is, in fact, a critical skill set that, over time, improves the ability to lead.

After completing this lesson, participants will be able to:

• Listen proactively for facts, feelings, and values
• Prioritize best practices needed to be a more effective listener
• Identify the barriers to listening

Building Resiliency | .5 PDUs

Chronic, unmanaged stress fuels burnout - exhaustion, cynicism, and ineffectiveness. Leaders fostering employee resilience combat this by promoting proactive energy management and inspiring them to recharge.

Resilience is an essential hallmark for effective leaders and the foundation for:

• Emotional intelligence
• Change leadership and management
• Positive behavior change, Innovation and Life-long learning

Communication | .5 PDUs

Clear communication is the bedrock of business success. Leaders who excel at conveying direction, verifying understanding, and building commitment drive positive results through strong relationships.

After completing this lesson, participants will be able to:

• Deliver purposeful communications
• Apply the iAIM2 Communicate framework to communication
• Distinguish effective communication practices from ineffective practices

Creating Accountability | .5 PDUs

Stuck in a "we all agree, but no one acts" meeting? Building a culture of accountability starts with fostering ownership, not just assigning tasks.

After completing this lesson, participants will be able to:

• Explain how accountability differs from responsibility
• Identify steps you can take to strengthen accountability with a colleague
• Describe the conditions that encourage people to take ownership of tasks at work

Feedback that Works | .5 PDUs

Leaders thrive on feedback - giving and receiving. It fuels engagement, reinforces good work, and drives change. The bad news? Many miss out on this powerful tool. But hey, feedback is a learnable skill!

After completing this lesson, participants will be able to:

• Deliver and receive behavior-based, developmental feedback
• Provide feedback using the Situation-Behavior-Impact Model
• Use best practices when delivering feedback
• Create a plan of action to more effectively deliver feedback

Influence | .5 PDUs

Leaders guide a collective journey (direction, alignment, commitment) but navigate a reality of diverse perspectives. To succeed, influence is paramount - convincing and persuading those around them to move towards a shared vision.

After completing this lesson, participants will be able to:

• Know how to use logical influencing tactics
• Know how to use emotional influencing tactics
• Know how to use cooperative influencing tactics
• Know your influence preferences and how to recognize the influence preferences of others

Innovation Leadership | 2 PDUs

Spark innovation! This course equips you with design thinking & critical thinking to tackle real problems, design experiments, and navigate challenges. You'll learn the Targeted Innovation process: Clarify, Ideate, Develop, Implement.

What you will learn:

• Evaluate your innovation blind spots 
• Develop your ideas within your organization
• Analyze and organize new ideas through a matrixed process
• Discover new ideas and craft them into something new that adds value

Leading Change | .5 PDUs

70% of change initiatives fail! Become a Change Capable Leader: master communication, collaboration, and navigating resistance to turn initiatives into success.

After completing this lesson, participants will be able to:

• Apply steps to navigate ongoing changes
• Leverage the Three C's of Change: Communication, Collaboration, and Commitment
• Understand the two parts of Change Capable Leadership: Change Leadership and Change Management

Learning Agility | .5 PDUs

Leaders who embrace continuous learning (seeking, sensemaking, internalizing, applying) empower themselves and their teams to thrive in a changing world.

After completing this lesson, participants will be able to:

• Understand the benefits that becoming a more learning agile leader can bring to themselves, their team, and their organization
• Identify your learning agility strengths and determine what components of learning agility you need to acquire, develop, or heighten
• Apply each of the four main skill sets of learning agility to work-related challenges

Making Leadership Happen | .5 PDUs

Forge your leadership path! "Making Leadership Happen" equips you with the DAC framework (Direction-Alignment-Commitment) for success.

After completing this lesson, participants will be able to:

• Learn how individuals work together as a cohesive group to produce collective results—results that could never be achieved by an individual
• Effectively use the Direction-Alignment-Commitment (DAC) framework to diagnose and improve leadership processes in groups
• Assess the effectiveness of leadership process in a particular group and create a plan to improve that process

Managing Conflict | .5 PDUs

Friction at work? Inevitable. Great leaders navigate conflict (peers, bosses, teams) to achieve results.

After completing this lesson, participants will be able to:

• Recognize your own conflict “triggers”
• Explore the value of embracing conflict
• Identify strategies to constructively manage workplace conflicts

Mindset Matters | .5 PDUs

Don't fear failure, embrace it! Growth-minded individuals learn from setbacks, while fixed mindsets shy away, hindering success.

After completing this lesson, participants will be able to:

• Identify Ways to Develop a Growth Mindset in Others
• Understand How and When You Display Fixed and Growth Mindsets
• Describe the difference between a growth mindset and a fixed mindset
• Recognize how fixed and growth mindsets impact leadership effectiveness

Strategic Leadership | .5 PDUs

Master strategic leadership! Learn a 3-skill framework (thinking, acting, influencing) to navigate uncertainty and chart a course for success.

After completing this lesson, participants will be able to:

• Explain how strategic leadership differs from day-to-day operational leadership
• Describe the strategic leadership skills of Strategic Thinking, Strategic Acting, and Strategic Influencing
• Recognize your own strategic leadership strengths and needs for development
• Identify steps you can take to grow in key strategic leadership competencies