Click the diagram to open the interactive DA Browser, where you can learn more about the decision points and options of this goal.
Why This is Important
There are several reasons why this goal is important:
- Teams take work in in a manner that reflects their capacity. To work effectively, teams must be able to intake work that is sufficiently defined, appropriate for them, and at a rate at which they can accomplish it.
- Control of the flow of work is where the work is being done. The people who are best suited to decide how to take in work are the people who actually do the work.
- It enables teams to streamline their overall way of working (WoW). If a team is to streamline how they work, they must have control over all aspects of their work, including how it is brought into the team.
Important Questions to Consider
- When are we going to accept any new work?
- Is the requested work ready for us to accept?
- What types of work needs to be prioritized?
- Who will prioritize the work?
- How are we going to prioritize work?
- What is our overall backlog management strategy?
- How are we going to manage work items?
- Every team should control how it intakes work, enabling them to streamline their overall process.
- Incoming work may need to be reorganized into more granular work items, some of which may need to be handed back to the originating source for further improvement.